Inbound IVR Payments:
Patients Call In to Check and Pay Balances (24 x 7)

We help solve these problems

Too Many Calls to Your Staff To Pay with a Credit Card or e-Check


Your staff is tied up taking credit card or e-check payments over the phone – a waste of your valuable staff time (let us do the payments for you with our IVR System)!

You can only accept phone payments during weekday work hours…

Currently you are missing out on phone payments on nights & weekends when your patients are more likely to be able to pay. ??Let our 24 x 7 IVR system handle these after-hours payments!

Save Staff Time & Increase Patient Payments??with an Automated Inbound IVR System!

Inbound IVR System Call Flow

Features

Frees Up Your Staff

Instead of your patients waiting for your staff to take a credit card over the phone, and taking up valuable staff time.?? Autopay by phone takes no staff time, and usually takes less than an a minute for your patients.

Highly Secure

Our Credit Card Payment Processor is HIPAA compliant, PCI Level 1 compliant and is fully accredited by the EHNAC ??? Electronic Healthcare with the Healthcare Network Accreditation Commission

Custom 800 Number for In-Bound Calls

You will also be able to accept inbound calls from patients who want to pay their bills.?? If you print your custom 800 payment number on your invoices, you can give your patients another easy way to pay.

Available 24 x 7

The good thing is that the automated system is available 24 x 7 allowing patients to pay their bills with credit cards in the evening and weekends when your staff is not available.

Reduced Manual Credit Card Processing Time by 100%

With 1-800 Notify’s Autopay by Phone service, we have reduced staff time to process payments by 100%. Patients are entering and paying their accounts without ever needing to talk to our staff on the phone. It’s seamless, secure and fast. I’m amazed at how many patients are choosing to pay using the Autopay by Phone system at the end of the billing reminder calls.
– Customer Service Manager, Medical Billing Firm