Automated Outbound Notices

Deliver Customized Member Communications—Fast and at Scale

1800 Notify helps health plans and third-party administrators quickly deliver customized voice and text notices to thousands of members—much faster and at a fraction of the cost of manual or paper-based outreach.

Why Choose 1800 Notify?

Reach thousands of Members FastReach Thousands of Members—FastDeliver urgent or routine notices to thousands of members by voice or text in minutes—far faster than manual calls or mailed communications.
Reduce Outreach Costs and Staff WorkSave thousands of dollars on printing, postage, and manual calling while freeing your staff to focus on higher-value member needs.
Improve the member experience with 1800 Notify's Automated MessagesImprove the Member ExperienceReach members through their preferred channel—voice or text—and in their preferred language, increasing accessibility, engagement, and satisfaction.

Proven Member Notices

Automation that never rests - and never forgets.

When a person is responsible to follow up, they can get busy or forget. You don't need new personnel, you need a new system.

Flexible Communication Methods

We honor your patient's communication preference (voice or text) and language (English or Spanish).

Compliance Focused

With outreach automation and HIPAA regulations, 1800 Notify understands the proper steps to be fully compliant.

Performance that is Auditable

Every interaction with the member is logged and can be reviewed.

See if We're a Fit

Before 1800 Notify's automated outreach, our staff was working overtime - working to get the word out for urgent, event-specific communications. Now, we turn over the job to our 1800 Notify Account Manager and she handles everything. Now everyone is happier!

- Member Outreach, Large Health Plan

We’ve saved thousands of dollars compared to mailing notices. Our members receive timely notifications by voice or text—in their preferred language—while our staff can breathe a sigh of relief knowing urgent communications are delivered quickly.

- Member Communications Manager, Health Plan

Implementation FAQs

How does integration work?

As long as you can export a data file of members to contact - we can integrate with your member management system.

How do we set up the messages?

Our implementation experts help you create effective voice and text communications that engage members and generate better response rates.

What is the typical timeline?

A normal implementation timeline for outbound communications is 2-4 weeks from kickoff call to go-live.

How does pricing work?

We’re happy to provide a customized pricing estimate. Our pricing includes a one-time setup fee and ongoing fees based on monthly usage. Click Request Pricing below and share a few details so we can prepare an accurate estimate.

Request Pricing

The implementation project with 1800 Notify was the smoothest of any vendor we've ever had. The project manager gave us clear guidance for every step and what was coming next. From the message design meetings to the final staff training and go-live, we felt we were in great hands.

- Client Project Manager

Contact Us

How Can We Help?

Whether you have a question, need support, or want to learn more about 1800 Notify, we’re here to help.

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